201701013L [Tax Type: Sales] [Document Type: Letter/Memo]

STAR System Disclaimer - Important information for STAR System users!

System Disclaimer The Comptroller of Public Accounts maintains the STAR system as a public service. STAR provides access to a variety of document types that may be useful in researching Texas tax law and tax policy. Documents which provide the Comptroller's interpretation of the tax laws are accurate for the time periods and facts presented in the documents. Letters on STAR can be the basis of a detrimental reliance claim only for the taxpayer to whom the letter was directly issued. Documents on STAR that no longer represent current policy may be completely or partially superseded, but there is no assurance that a document on STAR represents current policy even if it has not been marked as superseded.

Tax laws are complex and subject to change. Interpretations of the laws may be affected by administrative hearings, court opinions, attorney general opinions and similar authorities. STAR is a research tool, not a substitute for legal advice. If there is a conflict between the law and the information found on STAR, any decisions will be based on the law.

Print This Document


Texas Comptroller of Public Accounts STAR System

January 31, 2017
Re:      Private Letter Ruling #142730026
Dear **************:
We issue this private letter ruling in accordance with Rule 3.1, Private Letter Rulings and General Information Letters [ENDNOTE 1] in response to your request originally dated June 17, 2014 and resubmitted with supplemental information September 29, 2014. Detrimental reliance relief is provided in accordance with
Rule 3.10, the Taxpayer Bill of Rights.
You requested guidance regarding the taxability of tracking/notification services provided by ************** (Taxpayer). In connection with the ruling request you provided an Insurance Administration Agreement and a Lender Placed Insurance Service Agreement (the Agreements), and an example of an Administrative Fee Report with an invoice/billing statement.
Relevant Facts
Taxpayer’s customer (Lender) is in the business of underwriting collateralized loans, primarily for real property. Lender’s loan terms require borrowers to maintain insurance on collateral property. All loans require hazard insurance and some loans require flood insurance. To protect itself against an uninsured loss, Lender needs to know immediately if a borrower does not maintain the required insurance coverage. Lender obtains the required insurance coverage when a borrower fails to do so.
Lender engages Taxpayer to provide two primary services – tracking insurance coverage and obtaining insurance as needed. Taxpayer is an insurance agent and is able to place hazard and flood insurance on a property when the borrower’s insurance coverage lapses for any reason. Taxpayer charges separately for the placement of insurance, and services to obtain insurance are not addressed in this private letter ruling.
Per the Agreements, Taxpayer performs the tracking service by monitoring Acceptable Insurance (as defined within the Agreements) and processing insurance documents to determine whether borrowers have obtained and are continuing to maintain Acceptable Insurance as required. To be “acceptable” the hazard and flood insurance must meet the Lender’s standards, meet the coverage and deductible limits required by Lender, and comply with federal insurance statutes and programs.
To perform the tracking service, Taxpayer determines if the insurance is “acceptable” based on its professional knowledge of the insurance industry as well as on information it obtains and retains as required by the Agreements. Per the Agreements, Taxpayer provides:
  • timely processing of correspondence and documents, including insurance policies and related information, received by the Taxpayer on behalf of the Lender;
  • an automated service for the monitoring of required insurance coverage and the processing of required documentation;
  • online and telephonic access to Borrowers to review and submit pertinent documents;
  • periodic reports to Lender; and
  • secure online access to Lender for customized reports via a TRADEMARKED web-based application that provides a secure interface between Taxpayer and Lender. [ENDNOTE 2]
Requested Ruling
Taxpayer’s charge for tracking services is a charge for a nontaxable service.
Ruling and Analysis:
Section 151.0101 defines “taxable services.” The term includes both data processing services and insurance services. See Section 151.0101(a)(9) and (12). Taxpayer’s tracking services, as described in the Agreements, are not taxable.
Data Processing
Section 151.0035 provides that data processing services include “word processing, data entry, data retrieval, data search, information compilation,… and other computerized data and information storage or manipulation.”
The Agreement requires Taxpayer to engage in certain data processing services to manage information that Taxpayer uses, along with its professional knowledge, to determine if the property has acceptable insurance coverage. However, Lender is not purchasing data processing services. The data processing activities are ancillary and incidental to the professional service provided by Taxpayer.
The tracking/monitoring service does not fall within the definition of data processing services because the definition specifically excludes providers of other professional services who use a computer to facilitate the performance of their services. See Rule 3.330(a)(1).
Insurance Services
Section 151.0039 defines “insurance services” as insurance loss or damage appraisal, insurance inspection, insurance investigation, insurance or annuity actuarial analysis or research, insurance claims adjustment, and insurance loss prevention. Rule 3.355 further defines relevant terms as follows:
(2) Insurance inspection--Any activity performed to evaluate risks to property, to survey or value property in connection with the furnishing of insurance coverage, or any other similar activity.
(3) Insurance investigation--Any activity performed to evaluate an individual's eligibility or qualifications for insurance coverage, or for the payment of benefits, or any other similar activity. For example, the assembly or evaluation of information for the purpose of determining whether to issue a life insurance  policy to a specific individual would be considered an insurance investigation.
(6) Insurance loss prevention service--Any activities performed in an effort to identify, analyze, evaluate, control, anticipate and/or eliminate the occurrence of accidents, losses, or damage. Examples include: survey recommendations, training programs, consultations, analysis of accident causes, and industrial hygiene and health services.
While Taxpayer provides services related to insurance, its services do not meet the definitions of taxable insurance services in the statute and Rule.
Based on the above, Taxpayer’s tracking services are not taxable services.
If you have any questions about this private letter ruling, please email us through our website at https://www.comptroller.texas.gov/taxhelp/ and reference Private Letter Ruling #142730026.
Indirect Tax Section Tax Policy Division
Texas Comptroller of Public Accounts
1. Unless otherwise indicated, all references herein to “Section” are to the Texas Tax Code, and all references to “Rule” are to Title 34 of the Texas Administrative Code.
2. TRADEMARKED web-based application is specifically required by the Agreements and enables Taxpayer to maintain the information required by the Lender while also providing a platform for real-time access to the same data by the Lender.

DATE:  01/31/2017

Privacy and Security policy | Accessibility policy